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CV

Hannah Schuster

707.683.9221
hi@munbeibi.com
linkedin.com/in/munbeibi
1610 Fernwood Rd. Victoria, B.C.

Download Resume & Cover Letter
Download Letter of Recommendation


Objective
I aim to work and grow with a creative and dedicated team at a company whose values and directives I resonate with. I hope to contribute in a capacity that utilizes and builds upon the unique combination of graphic design, publishing and client service experience I have accrued at my previous positions.
Disclaimer: I am obsessed with furry animals and must greet each and every one of them, my trivia skills range depending on the topic, and my favorite food is cheese.

Qualifications

  • An extensive background in client services, project management, and web/print design

  • Skilled at building friendly and effective relationships with clients via phone, email and in person

  • Extremely self-motivated personally and on behalf of clients; by creating and pitching new marketing techniques, assisting with event coordination, and more, I have helped clients grow their online sales

  • Very fluent in a wide variety of online sales systems, marketing hubs, and industries

  • With an extensive self-taught background, I am quick to learn new systems

  • Able to efficiently work in multiple capacities, and take on new or changed roles as is necessary

  • Knowledge in the following: Adobe InDesign, Illustrator, Photoshop; Microsoft Office; several CRM and POS systems, extensive online marketing tools including Hubspot, Sprout Social and Mailchimp; G suite; Keynote; pre-press design; print layout design; Fiery software; industrial Xerox operation; letterpress; hand bookbinding; film and digital photography and processing. Also, learning Japanese!

Work Experience
Flight Design Co. (Oakland, California)
Remote Project Manager, Client Services & Jr. Graphic Designer
View Company Portfolio
April 2016 - Present

  • Client communication and support, including:

  • Managing project intake and client onboarding, scheduling and maintaining
    project timelines

  • Data tracking and archiving using CRM and POS software

  • Design of branding and marketing materials, including logos, lookbooks, and mailers

  • Contribute to marketing and sales via social media account management and sales campaign content creation

  • Online shop development and management

Photoworks SF (San Francisco, California)
Press Project Manager, Sr. Graphic Designer, Client Services, Social Media Manager
View Portfolio
March 2011 - February 2017

  • Designed and hand-produced art books for local artists, galleries and authors in San Francisco

  • Managed project intake, client communication and support, and art direction via email, phone and in-person

  • Created sales and marketing content distributed via social media and email campaigns

  • Managed in-house social media accounts, growing online following to 10K+ within six months

  • Pitched and facilitated an internal rebrand, creating a new style guide which included a logo, brand fonts and art direction which we used to implement a new website and online shopping experience

San Francisco Center for the Book (San Francisco, California)
Marketing and Customer Service Intern
December 2010 - May 2011

  • Antique press printing of in-house promo flyers, and bi-annual artist residency book leaves

  • Website updates including class listings, designing hero images, and basic html

  • Customer service representative, assisting walk-in customers, email and phone queries

  • Through this internship, I was able to create my first art book - a collection of digitally printed photographs of my collection of books, combined with hand-set captions that explained their individual history and contents

Education

  • Private Lessons in Sapporo, Japan
    Conversational Japanese, 2018

  • Apprenticeship at Nora-Gama Pottery in Furano, Japan
    Traditional Japanese pottery, 2017-2018

  • Apprenticeship at Sora Kobo Pottery in Jozankei, Japan
    Traditional Japanese pottery, 2017-2018

  • City College of San Francisco, California
    Adult education classes including: Library Sciences, Pottery, Photography, Marketing, 2011-2017

  • San Francisco Center for the Book
    Typesetting, Book Binding and Printmaking, 2011

  • San Francisco State University in San Francisco, California
    Undergraduate courses in Photography, 2008-2009

  • Willits High School in Willits, California
    Graduated with a High School Diploma, 2008

Interests
Reading (especially literature and poetry), pottery and sculpture (I have a small company called Munbeibi!), collecting books and old things, baseball, bookbinding, design and lettering, film photography. Most recently read: The Matisse Stories by A.S. Byatt.

Recommendation At-a-Glance
“If you want something done on time and in a friendly, professional and personable manner, then Hannah is the one. She was quick to get back to any emails I sent, and was a great out-of-the-box thinker. I would definitely hire Hannah again.” 
Top Qualities: Great Results, Personable, High Integrity
Client: Kyle Birch, Hilton Events

Further recommendations available. Thank you for your consideration!

 



Personal Experience

Since 2014, I have been making ceramics under the name Munbeibi as a personal project. I have showed my work at the following galleries and events:

2019
Hands on Clay Collective, 1910 Store St. Victoria, B.C. Ongoing in 2019.
Installation at Nora-gama, Furano, Hokkaido, Japan. Ongoing in 2019.
2018

Snow Festival at Atelier Sora 陶工房  空  陶芸教室 Sapporo, Japan, October 25-28, 2018.
Installation at Nora-gama, Furano, Hokkaido, Japan. Ongoing in 2018.
Creative Friends Sample Sale, THREE!, Oakland, March 4, 2018.
2017
Design Collective Holiday Pop Up at Little Lodge, San Francisco, Dec 7-10, and 14-17
Snow Festival at Atelier Sora 陶工房  空  陶芸教室 Sapporo, October 26-29
Creative Friends Sample Sale, TWO!, San Francisco, September 24
Creative Friends Sample Sale, San Francisco, August 20
SummerShop at Studio/Space, San Francisco July 30
Renegade Craft Fair, San Francisco, July 15 & 16
The Good Craft, Berkeley, July 8
Maker Thursdays at Art Attack, San Francisco, June 29
Good Omen Market, Oakland, June 17
West Coast Craft, San Francisco, June 10 & 11
Mission Open Studios, Red Brick Studios, San Francisco, April 1 & 2
Revolver x Her Pop Up, San Francisco, March
2016
San Francisco Center for the Book Holiday Fair, December
Illetante Release at Growlery, San Francisco, December
West Coast Craft, San Francisco, November
Flight Design Co. + Munbeibi at Legion San Francisco, November
Rare Device Window Installation, San Francisco, October
San Francisco Zine Fest, September
Maker Market at Yosemite Studios, San Francisco, August
Welcome Center Pop-Up, Los Angeles, Summer
West Coast Craft, San Francisco, June
Munbeibi's 1st Birthday at Little Lodge, San Francisco, March
2015
East Bay Alt Book Fair, Oakland, December
West Coast Craft, San Francisco, November
Handmade Life Show, Oakland, October
San Francisco Zine Fest, September
Zine Queens Pop Up at Little Lodge, San Francisco, September
Urban Air Market, San Francisco, August